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wHAT TO EXPECT
CONTRACTORS
WE USE MULTIPLE CONTRACTORS FOR SOME JOBS. THEY ALSO MAY REQUIRE ACCESS AT DIFFERENT TIMES. WE ONLY USE TRUSTED TRADESMEN, SO REST ASSURED YOU CAN BE COMFORTABLE WITH THEM IN YOUR PROPERTY.
MATERIALS
WITH MOST JOBS, WE WILL ORDER MATERIALS FOR DELIVERY. SOMETIMES WE CANT BE ON SITE FOR THIS, AND THEREFOR YOU AS THE PROPERTY OWNER, ARE RESPONSIBLE FOR THEM.
DEPOSIT
WITH MOST WORKS AND JOBS, WE REQUIRE A DEPOSIT FOR ALL JOBS. THIS IS TO SECURE THE DATES AND ORGANISE THE MATERIALS. DEPOSIT AMOUNTS VARY DEPENDANT ON THE JOB/WORKS TYPE.
ACCESS
WE REQUIRE ACCESS TO A TOILET, ELECTRICITY AND WATER AT ALL TIMES ON JOBS UNLESS OTHERWISE AGREED. THIS IS TO ENSURE WE CAN COMPLETE ALL WORKS WITH NO DELAY. IF THERE IS A PROBLEM WITH THIS, PLEASE LET US KNOW.
OTHER
WE DO NOT TOLERATE: RUDE AND ABUSIVE BEHAVIOUR. INVOLVEMENT AND MEDDLING IN JOBS, WORKS OR MATERIALS. DELAYS OR WITHHOLDING IN PAYMENT SCHEDULES. PLEASE SEE OUR TERMS & CONDITIONS.
WEATHER
ALL ROOFING, VELUX, AND LOTS OF BUILDING WORKS ARE COMPLETELY WEATHER DEPENDANT. THEREFORE, IN SOME INSTANCES, WE WILL NEED TO RESCHEDULE AND SOMETIMES WITH SHORT NOTICE.
RUBBISH
WITH MOST JOBS, THERE IS AN ELEMENT OF WASTE AND RUBBISH. IF WE HAVE SPECIFIED WE WILL GET RID OF WASTE IN YOUR QUOTE, WE MAY DO SO USING EITHER SKIPS, RUBBISH COLLECTIONS OR WE MAY TAKE IT AWAY OURSELVES.
WORKING HOURS
WE MOSTLY WORK BETWEEN TH EHOURS OF 8-5PM. BUT, IN SOME CASES, WE MADE NEED TO START SLIGHTLY EARLIER OR LATER INTO THE EVENING. IF YOU HAVE ANY RESTRICTIONS ON TIMES, PLEASE LET US KNOW PRIOR TO WORKS STARTING.
SCAFFOLDING
SOME JOBS REQUIRE SCAFFOLD. OUR SCAFFOLDER WILL NEED ACCESS TO PUT IT UP WITHIN A WEEK OR SO OF WORKS STARTING. ITS USUALLY UP FOR SET PERIOD OF TIME. IF YOU WISH FOR IT TO BE UP FOR LONGER, PLEASE LET US KNOW.
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